Learn About Our Return and Exchange Policy
At Sasha Sass Candles, we craft hand-poured soy candles and wax melts to bring warmth and joy to your home. Our return and exchange policy ensures your peace of mind with every purchase. If a product arrives damaged, our hassle-free process will replace it promptly. Sasha Sass Candles is dedicated to quality and customer satisfaction, making sure every candle lights up your life. Explore our collection today and immerse yourself in the magic of hand-poured soy candles. Don't forget to review our return and exchange policy for a seamless shopping experience.
Shipping Information
At Sasha Sass Candles, we believe that every candle has the power to transform a room into a magical oasis. That's why we put so much love and care into hand-pouring each and every one of our soy candles & wax melts. From our family to yours, we invite you to experience the power of our candles and wax melts and the joy they bring to any occasion. We offer a flat shipping rate on all orders within the continental United States. All orders are shipped Monday-Wednesday and typically arrive within 3-5 business days.
Return & Exchange Information
At Sasha Sass Candles, we want you to be completely satisfied with your purchase. If your candle or wax melt is damaged during shipping, we offer a 14-day return window. Unfortunately, we do not offer refunds, but we will happily exchange the damaged item for a new one. We will cover the cost of shipping. To initiate a return, please email us info@sashasasscandles.com with a photo of the damaged item and include your invoice number.